Introduction
At Sydney Harbour Boat Tours and Cruises, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or book tours and cruises with us.
Information We Collect
When you use our services or website, we may collect the following types of information:
- Personal details such as your name, email address, phone number, and payment information when you make a booking or inquiry.
- Usage data including your IP address, browser type, operating system, and other technical information collected through cookies or similar tracking technologies.
- Any other information you voluntarily provide to us, such as special requests or feedback.
How We Use Your Information
Your data is used solely for the following purposes:
- To process and manage your bookings and provide customer service.
- To communicate important information about your tours or our services.
- To improve our website, services, and customer experience through analytics.
- To comply with legal obligations and protect against fraud.
Data Sharing and Security
- We do not sell or rent your personal information to third parties.
- We may share your information with trusted partners who assist in operating our tours (e.g., payment processors), strictly for service delivery purposes.
- We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Object to or restrict certain processing of your data.
- Withdraw consent at any time where we rely on your consent to process data.
Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can configure your browser to reject cookies, though this may affect website functionality.
Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Sydney Harbour Boat Tours and Cruises